Front Office Agent
FEATUREDSandals Resort
Full Time Remote1K - 2K
Monthly SalaryJob Location
0 - 2
YearWe are seeking a friendly and professional Front Office Agent to be the face of Sandals South Coast, Jamaica. This role is perfect for individuals with strong customer service skills and a passion for hospitality.
Greet and assist guests with check-in, check-out, and inquiries. Provide information about resort amenities and local attractions. Process guest reservations and payments efficiently. Handle guest concerns and escalate issues as needed. Maintain accurate records and ensure seamless communication between departments.
Previous experience in front desk operations or customer service preferred. Excellent communication and interpersonal skills. Ability to multitask and remain calm under pressure. Proficiency in Microsoft Office and reservation systems is an asset. Availability to work nights, weekends, and public holidays.
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